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WINNING RETAIL

Hosted by Tony Saldanha
In the last 10 years, the business of retail has changed more than at any other time in history. This change has been good for some and disastrous for others. On this podcast, we talk to the retail leaders who are not only weathering change, but thriving in it.

Learn from Global 2000 leaders at companies like Levi’s, Ikea, and Nestlé, and many more.

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Interviews with global leaders from companies like:

On Winning Retail, we bring you the stories of retailers who have weathered the storms and found winning strategies despite difficult circumstances.

We bring on cutting edge retail experts who will help you identify the trends and technologies that are shaping the future.

We will discuss topics like pricing, supply chain, sustainability, last mile, data, trust and much more.

It’s a podcast for all retailers, whether you are looking to keep yourself ahead of the competition, or just keep your head above water.

It’s a podcast for business leaders who are figuring out ways to do more with less.

It’s a podcast for innovators who are looking to their peers for best practices.

So hit subscribe, sit back, and get ready to hear the secrets, strategies, and tactics of some of the best retailers in the world.

Welcome to Winning Retail.

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This podcast is presented by

Together, Dell Technologies and Intel help you grow a data-driven retail business with connected devices that allow you to deliver on your retail strategy for the future. 

Visit delltechnologies.com/retail and intel.com/retail to learn more.

Latest

Henkel
  • Episode 36 -
  • Moritz Klaemt,
  • Vice President for Digital Marketing & eCommerce ,
  • Henkel

The Consumer Care Community with Moritz Klaemt, Vice President for Digital Marketing & eCommerce at Henkel

On today’s episode, Moritz discusses Henkel’s digital community platform, “Ask Team Clean,” explains the difference between consumer centricity and consumer engagement, and touches on the future of AI.
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Havaianas-Alpargatas
  • Episode 35 -
  • Scott Ziegler,
  • EMEA Retail Director,
  • Havaianas-Alpargatas

The Freedom of Flip-Flops with Scott Ziegler, EMEA Retail Director at Havaianas-Alpargatas

On today’s episode, Scott walks us through their Madrid flagship location, makes a case for RFID, and explains what LMX Theory is and how he uses it to build out his teams.
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adidas
  • Episode 34 -
  • Jonathan Muir,
  • Global Director of Retail Activation,
  • adidas

Bringing the Brand to Life with Jonathan Muir, Global Director of Retail Activation at adidas

On today’s episode, Jonathan walks us through their Berlin flagship location, makes a case for app integration being retailers’ number one priority, and reveals why he thinks sneakers create such an emotional bond with customers.
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SML Group and Stadium
  • Episode 33 -
  • Dean Frew & Johan Stenström,
  • CTO & SVP and Supply Chain Developer ,
  • SML Group and Stadium

Taking Inventory with Dean Frew & Johan Stenström, CTO & SVP of SML Group and Supply Chain Developer at Stadium

On today’s episode, Dean and Johan discuss the origins of their partnership, the buy-in needed for digital transformation, and why the most successful retailers are the ones challenging their assumptions about inventory accuracy.
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The LEGO Group
  • Episode 32 -
  • Simone Sweeney,
  • Vice President Global Retail Development,
  • The LEGO Group

Bricks and Mortar with Simone Sweeney, Vice President Global Retail Development, The LEGO Group

On today’s episode, Simone discusses the concept of “retailtainment,” the challenges of opening 300 stores in over 40 countries over the last two years, and how technology plays both an inspirational and practical role.
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Sign of the Times
  • Episode 31 -
  • Antonia Johnstone,
  • CEO,
  • Sign of the Times

Tracking the Single SKU with Antonia Johnstone, CEO of Sign of the Times

On today’s episode, Antonia discusses her journey as an entrepreneur, the complexities of her industry’s supply chain, and why fashion must reduce its environmental impact.
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NRF
  • Episode 30 -
  • NRF 2022 Recap,
  • NRF

NRF 2022 Recap

On today’s episode, we hit the convention floor and hear from various companies about how they are tackling some of retail’s most pressing matters, from staffing shortages to supply chain issues to leveraging massive amounts of data.
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Walmart U.S.
  • Episode 29 -
  • Kellie Romack,
  • Vice President of Associate and Customer Care Product Experience,
  • Walmart U.S.

What’s Functional, Practical, and Scalable with Kellie Romack, Vice President of Associate and Customer Care Product Experience at Walmart U.S.

On today’s episode, Kellie gives us an inside look into Walmart’s associate-facing app, Me@Walmart, talks about the future of AR in stores, and shares why it’s better to be brave than perfect.
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DSW
  • Episode 28 -
  • Jim Weinberg,
  • Chief Merchandising Officer,
  • DSW

A Step-by-Step Guide to Turning Around Your Retail Organization with Jim Weinberg, Chief Merchandising Officer at DSW

On today’s episode, Jim discusses DSW’s transition into the athletic and athleisure space, changing store layouts, and how technology is transforming their business.
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Verizon
  • Episode 27 -
  • Krista Bourne,
  • Incoming Chief Operating Officer,
  • Verizon

What Can the Network Do for You? with Krista Bourne, Incoming Chief Operating Officer at Verizon

On today’s episode, Krista discusses the holiday shopping season in the face of changing consumer behaviors, the immersive nature of technology in the 5G era, and Verizon’s “Call for Kindness” campaign.
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Albertsons Companies
  • Episode 26 -
  • Chris Rupp,
  • EVP & Chief Customer & Digital Officer,
  • Albertsons Companies

Being Bold as a Change Leader with Chris Rupp, EVP & Chief Customer & Digital Officer at Albertsons Companies

On today’s episode, Chris discusses what it was like to run the first Amazon Prime day, the “build vs. buy” conundrum of picking technology, and partnering with places like DoorDash and Pinterest to meet customers wherever they might be thinking of dinner.
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Tomorrow Retail Consulting
  • Episode 25 -
  • Daryl Porter,
  • Senior Partner & Global Omni Operations Lead,
  • Tomorrow Retail Consulting

Achieving Efficiency & Associate Engagement with Daryl Porter, Senior Partner & Global Omni Operations Lead at Tomorrow Retail Consulting

On today’s episode, Daryl discusses the importance of rallying your team around a “just cause,” emerging technology and labor trends in the eGrocery space, and the distinction between mature retailers and immature retailers.
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Cartier North America
  • Episode 24 -
  • Andrew Haarsager,
  • Head of Retail Innovation Lab,
  • Cartier North America

Innovation, Heritage, and the Panthère de Cartier with Andrew Haarsager, Head of Retail Innovation Lab, Cartier North America

On today’s episode, Andrew talks about the mission of the Cartier Lab, fostering relationships with artists outside a commercial environment, and the balance between heritage and innovation.
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Staples US Retail
  • Episode 23 -
  • Brian Coupland,
  • Senior Vice President,
  • Staples US Retail

Winning Retail by Modernizing Your Assortment with Brian Coupland, Senior Vice President of Merchandising, Staples US Retail

On today’s episode, Brian discusses the importance of getting close to the customer, change management, and working with small businesses and makers through the Staples Connect “Breakthrough Project.”
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Forrester Research
  • Episode 22 -
  • Sucharita Kodali,
  • Retail Analyst,
  • Forrester Research

The Wild West of Retail with Sucharita Kodali, Retail Analyst at Forrester Research

On today’s episode, Sucharita touches on everything from rogue distributors to the ESG movement to how retailers can avoid the boiling frog syndrome.
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Mattress Firm
  • Episode 21 -
  • Jody Putnam,
  • Chief Retail Officer,
  • Mattress Firm

Becoming the Trusted Authority on Sleep with Jody Putnam, Chief Retail Officer at Mattress Firm

On today’s episode, Jody talks about leading a purpose-driven organization, the role of technology in today’s mattress-buying experience, and America’s sleep habits (spoiler: they’re not good).
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RSPA
  • RetailNOW2021,
  • RSPA

Recap: RetailNOW2021 Conference

On this special episode, Winning Retail travelled to the RetailNOW2021 Conference in Nashville, TN, where we spoke with conference attendees about the state of retail in 2021.
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Nestlé USA
  • Episode 20 -
  • Orchid Bertelsen,
  • Head of Consumer Experience, Strategy & Innovation,
  • Nestlé USA

The Toll House Cookie Conundrum with Orchid Bertelsen, Head of Consumer Experience, Strategy & Innovation at Nestlé USA

On this episode, Orchid discusses the connection between consumers and cavemen, the rise of social commerce, and Ruth the Cookie Coach.
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RSPA
  • Episode 19 -
  • John Kirk,
  • President & CEO,
  • RSPA

More (Omni) Channels, More Problems with John Kirk, President & CEO of RSPA

On this episode, John discusses retail IT innovation in the SMB space, how VARs can help to optimize supply-chain, and what to expect at the upcoming RetailNOW2021 conference.
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Triangle Capital
  • Episode 18 -
  • Richard Kestenbaum,
  • Co-Founder and Partner,
  • Triangle Capital

How to Do the Retail Zigzag with Richard Kestenbaum, Co-Founder and Partner of Triangle Capital

On this episode, Richard discusses the importance of running your business as though you’re never going to sell it, how consumer tastes have shifted to focus on brand values, and what legacy companies can learn from young upstarts.
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Business Journalist
  • Episode 17 -
  • Warren Shoulberg,
  • Business Journalist,
  • Business Journalist

The Good, The Bad, and The Ugly of Retail with Warren Shoulberg, Business Journalist

On this episode, Warren gives us his take on a wide range of contemporary retail issues, including technological innovation and supply-chain backlog, and shares why he dislikes the terms “brick-and-mortar,” “omnichannel,” and “upholstery.”
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Tessiant
  • Episode 16 -
  • Anna Barsby,
  • Founder & Managing Partner,
  • Tessiant

Building Data Systems from Scratch with Anna Barsby, Founder & Managing Partner at Tessiant

On this episode, Anna talks about the incredible opportunity of building a data system from scratch, what it was like to start her own organization during the pandemic, and how Asda recently partnered up with Dell to provide 7,000 laptops to school children in need.
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Takeoff Technologies
  • Episode 15 -
  • Max Pedró,
  • Co-Founder & President,
  • Takeoff Technologies

The Business of Making Humans Very Productive with Max Pedró, Co-Founder & President of Takeoff Technologies

On this episode, Max takes us inside the backroom of what he calls “the beehive of automation,” discusses why price cannot be overlooked in favor of speed and convenience, and lays out his vision for the grocery store of the future.
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Deloitte
  • Episode 14 -
  • Rod Sides,
  • Global Leader of Deloitte Insights & Vice Chairman, US Retail and Distribution Leader,
  • Deloitte

Getting Back to the Basics with Rod Sides, Global Leader of Deloitte Insights & Vice Chairman, US Retail and Distribution Leader

On this episode, Rod discusses the importance of getting back to the basics, why only 3 in 10 retail executives feel they have a handle on digital technology, and the rise of the data war.
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International Council of Shopping Centers (ICSC)
  • Episode 13 -
  • Tom McGee,
  • President & CEO,
  • International Council of Shopping Centers (ICSC)

Leading the Retail Industry Through a Challenging Time with Tom McGee, President & CEO of ICSC

On this episode, Tom discusses the impact retail has on our local communities, why physical retail has never been more important, and what to expect at RECon, ICSC’s flagship event, this December in Las Vegas.
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IKEA
  • Episode 12 -
  • Mary Lunghi,
  • Senior Vice President of Consumer Insights & Analytics,
  • IKEA

Meeting the Customer When, Where, and How They Shop with Mary Lunghi, Sr. VP of Consumer Insights & Analytics at IKEA

On this episode, Mary discusses how she uses quantitative insights to influence decision making, the importance of adopting an omni-channel mindset, and what they at Ikea call “the red thread.”
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Northwood Retail
  • Episode 11 -
  • Ward Kampf,
  • President,
  • Northwood Retail

Recipes for a Winning Retail Center with Ward Kampf, President of Northwood Retail

On this episode, Ward discusses the importance of content and context, how technology is ushering in a new world of influencer-based retail, and why he thinks “mixed-use” is an overused term.
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Intel
  • Episode 10 -
  • David Dobson,
  • Director of Retail,
  • Intel

Flexibility in Chaotic Retail and Key Notes From the NRF Chapter One Event With David Dobson, Global Industry Director of Retail at Intel

This episode features an interview with David Dobson, Global Industry Director of Retail at Intel. David has more than 5 years of experience as a Senior Director at Intel and was previously the Retail Industry Director at Microsoft.
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Dell Technologies
  • Episode 09 -
  • Kyle Dufresne,
  • Head of OEM at Dell Technologies,
  • Dell Technologies

Highlights from the NRF Chapter One Event and The Power of Edge Computing with Kyle Dufresne, head of OEM at Dell Technologies

This episode features an interview with Kyle Dufresne, Head of OEM at Dell Technologies. Kyle has more than 15 years of experience in the technology industry and previously served as Dell’s President & General Manager of Global Client & Compute Solutions.
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Mondelez International
  • Episode 08 -
  • Caroline Basyn,
  • SVP, Information & Business Services Leader,
  • Mondelez International

Running a Billion Dollar Retail Giant and Implementing Empathy with Caroline Basyn, SVP, Information & Business Services Leader at Mondelez International

Caroline Basyn, SVP, Information & Business Services Leader at Mondelez International. Previously, Caroline served as the Group CIO of Bacardi for 3 years, and spent over 25 years at P&G where she rose to become director of global business services. Caroline emphasizes the importance of analytics and empathy in the expanding retail space.
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Inixia Inc.
  • Episode 07 -
  • Tony Saldanha,
  • Host of Winning Retail and Co-Founder at Inixia Inc.,
  • Inixia Inc.

Perseverance In The Face of Retail Disruption with Tony Saldanha, Keynote Speaker at the Power of 1 Virtual Summit

Tony Saldanha, host of Winning Retail and Co-Founder at Inixia Inc., reveals the 5 stages of retail success, the importance of taking big risks in the landscape of the digital revolution, and the importance of being able to adapt in today’s disruptive markets.
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Dr. Paul Marsden
  • Episode 06 -
  • Paul Marsden,
  • Consumer Psychologist,
  • Dr. Paul Marsden

The Psychology Behind Why People Buy with Consumer Psychologist Dr. Paul Marsden

Paul Marsden, Consumer Psychologist and Lecturer at University of the Arts London, explains the psychology behind the customer experience and how they go hand-in-hand. As a chartered psychologist from The British Psychological Society and lecturer at the business school at the London College of Fashion, Paul shares the emotional connection consumers experience in retail.
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Retail Prophet
  • Episode 05 -
  • Doug Stephens,
  • Founder & President,
  • Retail Prophet

Combining Art and Retail with Best Selling Author and Retail Futurist, Doug Stephens

On this episode Doug talks about the importance of standing out in retail to give the customer a one of a kind experience, the reality of how companies should prepare for periods of unexpected low revenue, emphasizing the creative elements of retail to give the customer a truly artistic experience, and much more.
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Levis Strauss & Co
  • Episode 04 -
  • Sadiq Rowther,
  • Strategic IT leader and business partner,
  • Levis Strauss & Co

The Rise of Social Commerce with Levi Strauss & Co. CIO Sadiq Rowther

On this episode of Winning Retail, we welcome CIO for Asia, Middle East, and Africa markets of Levi Strauss & Co., Sadiq Rowther. Sadiq talks about the future of retail in a post-Covid world, bringing the social interaction from sales to the forefront of the online customer experience, how to manage culturally and economically disparate markets, and much more.
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Britannia Industries
  • Episode 03 -
  • Vinita Bali,
  • Former President,
  • Britannia Industries

Bringing Positive Change to Retail with Vinita Bali, Former President of Britannia Industries

On this episode of Winning Retail, Tony sits down with Vinita Bali, an experienced retail executive with global experience. Vinita is the former president of Britannia Industries, one of the largest food producers in India, and a former executive at Coca-Cola and Cadbury.
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Disney and Mattel
  • Episode 02 -
  • Michelle Greenwald,
  • SVP,
  • Disney and Mattel

Keeping Pace with Retail Innovation with Michelle Greenwald, former SVP at Disney and Mattel, NYU Professor, and CEO of Inventours

Michelle joins Tony to talk about some of the best examples of innovative retail strategy from companies like Nike, Zara and more.
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Winning Retail
  • Episode 01 -
  • Tony Saldanha ,
  • Host,
  • Winning Retail

The Future of Retail and Innovation with Tony Saldanha

Winning Retail host Tony Saldanha shares how to win the future of retail and what trends to watch.
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Trailer

We bring you the stories of retailers who have weathered the storms and found winning strategies despite difficult circumstances.
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