WINNING RETAIL

On this episode, Mary discusses how she uses quantitative insights to influence decision making, the importance of adopting an omni-channel mindset, and what they at Ikea call “the red thread.”

On this episode, Ward discusses the importance of content and context, how technology is ushering in a new world of influencer-based retail, and why he thinks “mixed-use” is an overused term.

This episode features an interview with David Dobson, Global Industry Director of Retail at Intel. David has more than 5 years of experience as a Senior Director at Intel and was previously the Retail Industry Director at Microsoft.

This episode features an interview with Kyle Dufresne, Head of OEM at Dell Technologies. Kyle has more than 15 years of experience in the technology industry and previously served as Dell’s President & General Manager of Global Client & Compute Solutions.

Caroline Basyn, SVP, Information & Business Services Leader at Mondelez International. Previously, Caroline served as the Group CIO of Bacardi for 3 years, and spent over 25 years at P&G where she rose to become director of global business services. Caroline emphasizes the importance of analytics and empathy in the expanding retail space.

Tony Saldanha, host of Winning Retail and Co-Founder at Inixia Inc., reveals the 5 stages of retail success, the importance of taking big risks in the landscape of the digital revolution, and the importance of being able to adapt in today’s disruptive markets.

Paul Marsden, Consumer Psychologist and Lecturer at University of the Arts London, explains the psychology behind the customer experience and how they go hand-in-hand. As a chartered psychologist from The British Psychological Society and lecturer at the business school at the London College of Fashion, Paul shares the emotional connection consumers experience in retail.

On this episode Doug talks about the importance of standing out in retail to give the customer a one of a kind experience, the reality of how companies should prepare for periods of unexpected low revenue, emphasizing the creative elements of retail to give the customer a truly artistic experience, and much more.

On this episode of Winning Retail, we welcome CIO for Asia, Middle East, and Africa markets of Levi Strauss & Co., Sadiq Rowther. Sadiq talks about the future of retail in a post-Covid world, bringing the social interaction from sales to the forefront of the online customer experience, how to manage culturally and economically disparate markets, and much more.

On this episode of Winning Retail, Tony sits down with Vinita Bali, an experienced retail executive with global experience. Vinita is the former president of Britannia Industries, one of the largest food producers in India, and a former executive at Coca-Cola and Cadbury.