WINNING RETAIL

On today’s episode, Chris discusses what it was like to run the first Amazon Prime day, the “build vs. buy” conundrum of picking technology, and partnering with places like DoorDash and Pinterest to meet customers wherever they might be thinking of dinner.

On today’s episode, Daryl discusses the importance of rallying your team around a “just cause,” emerging technology and labor trends in the eGrocery space, and the distinction between mature retailers and immature retailers.

On today’s episode, Andrew talks about the mission of the Cartier Lab, fostering relationships with artists outside a commercial environment, and the balance between heritage and innovation.

On today’s episode, Brian discusses the importance of getting close to the customer, change management, and working with small businesses and makers through the Staples Connect “Breakthrough Project.”

On today’s episode, Sucharita touches on everything from rogue distributors to the ESG movement to how retailers can avoid the boiling frog syndrome.

On today’s episode, Jody talks about leading a purpose-driven organization, the role of technology in today’s mattress-buying experience, and America’s sleep habits (spoiler: they’re not good).

On this special episode, Winning Retail travelled to the RetailNOW2021 Conference in Nashville, TN, where we spoke with conference attendees about the state of retail in 2021.

On this episode, Orchid discusses the connection between consumers and cavemen, the rise of social commerce, and Ruth the Cookie Coach.

On this episode, John discusses retail IT innovation in the SMB space, how VARs can help to optimize supply-chain, and what to expect at the upcoming RetailNOW2021 conference.

On this episode, Richard discusses the importance of running your business as though you’re never going to sell it, how consumer tastes have shifted to focus on brand values, and what legacy companies can learn from young upstarts.

On this episode, Warren gives us his take on a wide range of contemporary retail issues, including technological innovation and supply-chain backlog, and shares why he dislikes the terms “brick-and-mortar,” “omnichannel,” and “upholstery.”

On this episode, Anna talks about the incredible opportunity of building a data system from scratch, what it was like to start her own organization during the pandemic, and how Asda recently partnered up with Dell to provide 7,000 laptops to school children in need.

On this episode, Max takes us inside the backroom of what he calls “the beehive of automation,” discusses why price cannot be overlooked in favor of speed and convenience, and lays out his vision for the grocery store of the future.

On this episode, Rod discusses the importance of getting back to the basics, why only 3 in 10 retail executives feel they have a handle on digital technology, and the rise of the data war.

On this episode, Tom discusses the impact retail has on our local communities, why physical retail has never been more important, and what to expect at RECon, ICSC’s flagship event, this December in Las Vegas.

On this episode, Mary discusses how she uses quantitative insights to influence decision making, the importance of adopting an omni-channel mindset, and what they at Ikea call “the red thread.”

On this episode, Ward discusses the importance of content and context, how technology is ushering in a new world of influencer-based retail, and why he thinks “mixed-use” is an overused term.

This episode features an interview with David Dobson, Global Industry Director of Retail at Intel. David has more than 5 years of experience as a Senior Director at Intel and was previously the Retail Industry Director at Microsoft.

This episode features an interview with Kyle Dufresne, Head of OEM at Dell Technologies. Kyle has more than 15 years of experience in the technology industry and previously served as Dell’s President & General Manager of Global Client & Compute Solutions.

Caroline Basyn, SVP, Information & Business Services Leader at Mondelez International. Previously, Caroline served as the Group CIO of Bacardi for 3 years, and spent over 25 years at P&G where she rose to become director of global business services. Caroline emphasizes the importance of analytics and empathy in the expanding retail space.

Tony Saldanha, host of Winning Retail and Co-Founder at Inixia Inc., reveals the 5 stages of retail success, the importance of taking big risks in the landscape of the digital revolution, and the importance of being able to adapt in today’s disruptive markets.

Paul Marsden, Consumer Psychologist and Lecturer at University of the Arts London, explains the psychology behind the customer experience and how they go hand-in-hand. As a chartered psychologist from The British Psychological Society and lecturer at the business school at the London College of Fashion, Paul shares the emotional connection consumers experience in retail.

On this episode Doug talks about the importance of standing out in retail to give the customer a one of a kind experience, the reality of how companies should prepare for periods of unexpected low revenue, emphasizing the creative elements of retail to give the customer a truly artistic experience, and much more.

On this episode of Winning Retail, we welcome CIO for Asia, Middle East, and Africa markets of Levi Strauss & Co., Sadiq Rowther. Sadiq talks about the future of retail in a post-Covid world, bringing the social interaction from sales to the forefront of the online customer experience, how to manage culturally and economically disparate markets, and much more.